Please be aware we are currently changing over our booking system and we are ironing out the bugs! If you have issue contact us for help. Sorry for any inconvenience it might cause!
Fewer missed sessions
Everyone in the group chose a time they can make every week.
Why classes start this way
Settled groups
Dogs learn better with the same faces each week and a small, steady group.
Better progress
When nobody is catching up, the whole class moves forward together.
How it works
01 · Choose your times.
Pick a class and tick every day and time you could make each week.
02 · Join the queue.
Pay a small deposit (usually £10). It comes off the course price, and your place in the queue is set by when you paid.
03 · We set a start date.
When enough dogs are waiting for the same time, we confirm a start date. We aim to give at least three weeks' notice.
04 · Book your place.
You're invited by email and in the app. Your place is held for 48 hours: pay the rest of the course fee to book.
When a class fills, the next group forms automatically from the people still waiting.
Your deposit is protected
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Withdraw before you're invited and it's refunded in full.
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If no class is offered within six months, it's refunded automatically.
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You never lose it if we cancel the class, if you're offered a time you didn't choose, or within 14 days of paying.
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It may only be kept if you're offered a time you chose and then don't book.
This is a summary. The full terms are shown in the booking app before you pay.
Want a class we don't run yet? Suggest it when you register interest.
Questions
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Do I need an account? You can see class times and prices without one. You only create a free account when you join a waitlist.
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What if none of the times suit me? Tick every time you could make. If none work, register interest and tell us what would.
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How long will I wait? It depends on how many dogs choose the same time. If no class is offered within six months, your deposit is refunded automatically.
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Can I bring two dogs? Ask us first on 07725 672320 or trainers@dogsmarttrainingbehaviour.co.uk, so we can keep the group size right.

