Behaviour Support for Dogs in Sevenoaks
Helping dogs feel safer, calmer, and more in control — with support that continues beyond the first session
Behaviour challenges are rarely just about obedience.
Many dogs are struggling because something in their wider world is not working well for them yet — from overwhelm and over-arousal to discomfort, lack of predictability, or difficulty coping.
My behaviour support looks at the whole picture so we can make practical changes that genuinely help.
• Dog-to-dog reactivity
• Nervous or overwhelmed dogs
• Over-arousal and dogs that cannot switch off
• Dogs struggling to settle, cope, or regulate
Not sure this is the right service? Send a message
90-minute behaviour consultations in a secure outdoor setting near Sevenoaks.
Is this the right kind of support for your dog?
This is usually a good fit if your dog is struggling with:
• barking or lunging at other dogs
• becoming overwhelmed on walks
• lead frustration
• difficulty settling at home or out and about
• constant alertness or over-arousal
• stress, shutdown, or poor regulation
I do not currently take on:
• people-directed aggression where a bite has already happened
• separation-related distress when left alone
If you are dealing with one of these issues, I will always try to point you towards a trusted specialist. Your dog’s wellbeing comes first.
How to get started
Behaviour support begins with an initial consultation. Ongoing case support then continues through Harmony, with additional in-person sessions available separately if needed.
Initial Behaviour Consultation
Start with a 90-minute behaviour consultation in a calm, secure outdoor setting near Sevenoaks.
This is where we assess what’s happening for your dog, identify the key issues, and create the first plan.
• 90-minute in-person consultation
• whole-system behaviour assessment
• practical first steps for home and walks
• setup into the Harmony support system
£110
Ongoing Behaviour Support (Harmony)
If you want to continue working with me on a behaviour case after the initial consultation, ongoing support happens through Harmony.
This is the monthly support system where your dog’s case is monitored over time and the plan is adjusted when appropriate.
• ongoing case monitoring
• regular internal review
• plan adjustments based on tracking data
• clear guidance on what to focus on next
Progress depends on the information you log and share.
Updates are made when appropriate, not on a fixed weekly schedule.
£40 per month
Additional In-Person Sessions
If hands-on coaching or extra in-person support is needed, additional sessions can be booked separately alongside your Harmony support.
These are useful for skill implementation, practical coaching, or cases where in-person input is especially helpful.
• one-to-one practical coaching
• hands-on support where needed
• booked separately from monthly support
£65 per hour
The Harmony Framework
Behaviour challenges are rarely just training problems.
They usually emerge when something in a dog’s wider system is under strain — from overwhelm and lack of predictability to physical discomfort or difficulty coping.
The Harmony Framework is the way I assess behaviour by looking at the whole picture of your dog’s life, so we can create change that is practical, humane, and lasting.
Environment & Predictability
Body & Comfort
Pain, physical discomfort, digestion, mobility, and recovery all influence behaviour.
When a dog feels uncomfortable or physically stressed, coping with everyday situations becomes much harder.
Environment & Predictability
Triggers, distance, routine, and how busy the world feels can shape how easily a dog becomes overwhelmed.
Small changes to environment and predictability can often make a big difference.
Choice & Control
Dogs cope better when they have safe ways to opt in, opt out, and move away from pressure.
Increasing choice and reducing conflict can dramatically lower stress.
Learning & Expectations
Clear communication, realistic expectations, and reward-based training allow dogs to learn without becoming overwhelmed or confused.
Social Dynamics
Relationships matter. The way humans interact with dogs, and how dogs interact with each other in the household, can strongly influence behaviour patterns.
Lifestyle & Fulfilment
Daily needs such as sleep, enrichment, activity, and mental engagement all affect how well a dog can cope with the world around them.
When these parts of a dog’s life start to work in harmony, behaviour change becomes much easier and more sustainable.
Why training alone doesn’t always solve behaviour problems
Training is important, but behaviour problems are rarely solved by training skills alone.
If a dog is overwhelmed, uncomfortable, constantly on alert, or struggling to cope with their environment, asking them to perform training exercises can simply add more pressure.
The first progress often comes from stabilising the conditions around the dog — reducing overwhelm, improving predictability, and helping them feel safer in the situations that currently trigger them.
• reducing environmental pressure and triggers
• improving predictability and routine
• supporting rest, recovery, and emotional regulation
Once a dog can cope and feel safe again, training becomes much clearer — and progress can be built over time.
How behaviour support works
Behaviour change works best when it happens step by step.
The goal is not to “fix” the dog in one session, but to understand what’s happening and create the right conditions for progress.
1. Book your first consultation
Start with a 90-minute behaviour consultation in a calm, secure outdoor setting near Sevenoaks.
2. Whole-system assessment
We look at your dog’s history, routines, triggers, early warning signs, and any factors that may be affecting their ability to cope.
3. Stabilise the foundations
We reduce pressure, improve predictability, and adjust daily routines so your dog can feel safer and begin to recover.
4. Continue with ongoing support
Once your dog is able to cope more comfortably, their plan continues to evolve over time through ongoing support.
Adjustments are made based on real-life progress, so we can build the right skills at the right time.
What you get from your consultation
The goal of the consultation is to give you clarity and practical direction.
You will leave with a clear understanding of what may be driving your dog’s behaviour and what to focus on next.
Clarity about what’s happening
Understanding the factors affecting your dog’s behaviour and why certain situations are difficult for them.
Practical strategies
Clear guidance for home routines, walks, and handling situations that currently feel difficult.
Immediate changes you can implement
Simple adjustments that can begin reducing stress and improving your dog’s ability to cope.
Clear priorities
Instead of trying everything at once, we identify the most important steps to focus on first.
A realistic plan
A practical plan for how behaviour change can progress over time — including what to focus on first and how things can develop from there.
Access to the Harmony Companion App
Your recommendations, notes, and progress tracking all kept in one place — and used to support your dog’s progress over time if you continue with ongoing support.
The Harmony Companion App
The Harmony Companion App keeps your behaviour support structured and easy to follow.
After your consultation, everything is in one place — so you’re not relying on memory or guesswork.
You can clearly see what to focus on, what’s changing, and what to do next.
If you continue with ongoing support, the app is how your dog’s plan is reviewed, adjusted, and built over time.
You’ll have access to the Harmony Companion App, where your dog’s behaviour plan, tracking, and progress are all kept in one place.
It also brings together health, nutrition, and relevant records like vet notes or physio reports — so decisions are made with the full picture in mind.
This is how your support continues after the consultation — your plan is reviewed and adjusted over time based on what’s actually happening day to day.
Your plan — clear, structured, easy to follow
Intake — understand your dog’s full picture
Monitoring — track what’s changing over time
How I work
Behaviour support should always prioritise the dog’s welfare while helping owners feel supported and confident. My approach focuses on understanding behaviour, reducing stress where possible, and creating practical plans that work in everyday life.
Humane training methods
I work using reward-based training methods. The goal is to teach new behaviour and improve coping skills without fear, intimidation, or pain.
Because of this approach, I don’t use aversive tools such as prong collars, choke chains, or electronic collars. If you’re looking for that style of training, I won’t be the right fit.
Practical behaviour support
Behaviour change is rarely about a single technique.
We focus on the conditions around your dog — routines, environment, predictability, and recovery — so progress is realistic and sustainable.
Clear and honest guidance
If something isn’t working, we adjust the plan.
The focus is always on what will genuinely help your dog — not just what looks good on paper.
Working with your vet
Behaviour concerns can sometimes involve medical or developmental factors.
When appropriate, I’ll work alongside your vet to make sure your dog is getting the right support.
Professional referrals when needed
If a case requires specialist support outside my scope, I’ll always recommend an appropriate professional.
Your dog’s wellbeing comes first.
A supportive process
Behaviour change takes time.
Your dog’s progress is supported over time, with clear direction on what to focus on and adjustments made when needed.
Who I help
Is behaviour support right for your dog?
I work with dogs experiencing:
• dog-to-dog reactivity (barking, lunging, lead frustration)
• nervous or overwhelmed behaviour in busy environments
• dogs that struggle to settle or regulate their arousal
• dogs that become easily over-stimulated or stressed on walks
• behaviour that seems to be getting worse despite training efforts
When I'm not the right fit
When I may not be the right service
I currently do not take cases involving:
• people-directed aggression where a bite has occurred
• dogs that have severely injured or killed another dog
• separation-related distress when dogs are left alone
• dogs that fall under the UK banned breed list (as my insurance does not cover these cases)
If you are facing one of these challenges, I will always try to point you towards an appropriate specialist who focuses specifically on those areas.
Your dog’s wellbeing and safety always come first.
Frequently asked questions
Behaviour support can feel like a lot to take in at first.
We start with a 90-minute consultation to understand what’s happening and create your dog’s initial plan.
From there, support can continue over time through the Harmony system, where your dog’s progress is guided and the plan adjusted as things develop. Additional in-person sessions are available if hands-on support is needed, and you’ll also have access to supporting material to help you between sessions.
The questions below cover the most common things people ask before getting started.
Do you need to see my dog “doing the behaviour”? Not usually. In many cases we learn more from your dog’s history, routines, and early signals than from watching a full reaction. If you have video footage that was captured safely it can be helpful, but we never ask owners to deliberately trigger behaviour.
What happens after I book a consultation? After booking, you’ll receive access to the Harmony Companion App. This allows you to complete the behaviour intake form before the consultation, including details about your dog’s history, routines, and the situations you’re finding difficult. Completing this beforehand helps us use the consultation time more effectively and focus on the most important parts of your dog’s situation. During the consultation, we’ll assess what’s going on and create your initial plan. If you want ongoing behaviour support after this, this continues through the Harmony system, where your dog’s progress can be monitored and the plan adjusted over time. If you’re unsure about anything in the form or about using the app, you can leave it and we’ll go through it together during the session.
How many sessions will we need? This varies depending on the dog, the environment, and how long the behaviour has been present. We start with a 90-minute consultation to understand what’s happening and create the initial plan. If you want continued support, this is done through the Harmony system, where your dog’s progress can be guided over time rather than relying on a set number of sessions. Additional in-person sessions can be used alongside this if hands-on support is needed.
Do you work with my vet if needed? Yes. Behaviour concerns can sometimes involve medical or physical factors. If appropriate, I’m happy to collaborate with your vet to make sure your dog receives the right support.
What happens after the consultation? You’ll leave with clear next steps and a practical plan for helping your dog. If you want to continue working on your dog’s behaviour, this is done through ongoing support using the Harmony system, where your plan can be reviewed and adjusted over time as progress develops. Additional in-person sessions can also be booked separately if hands-on support is needed.
How does ongoing support work after the consultation? After your initial consultation, ongoing behaviour support continues through the Harmony system. This allows your dog’s plan to be reviewed and adjusted over time, based on what’s actually happening day to day.
Do I have to continue with ongoing support? The consultation works as a standalone service, but if you want continued behaviour support, this is done through the Harmony system. That’s how we guide progress over time rather than relying on one-off sessions.
What does the monthly support include? Ongoing support includes case monitoring, structured review, and plan adjustments when appropriate. Changes are based on the information you track and share, so your dog’s plan reflects real-life progress.
Will I get updates every week? Not necessarily. Cases are reviewed regularly, but updates are made when they’re needed and appropriate — not on a fixed weekly schedule.
Do I still need in-person sessions? Sometimes. Additional sessions can be useful for hands-on coaching, skill implementation, or more complex situations, but they are separate from ongoing support.
What happens after I sign up for ongoing support? Once you join, I’ll set up your Harmony account and send you access. From there, you’ll be able to view your plan, track progress, and follow the next steps clearly.
What if I don’t track anything in the app? Tracking helps guide decisions. If no information is being logged, your plan will remain stable until there’s enough data to make meaningful adjustments.
Do I get access to any training or support material? Yes. You’ll have access to structured online support material to help guide you between sessions, alongside your behaviour plan. This is separate from the Harmony App and is there to support your understanding and day-to-day implementation.
Do you use corrections or tools like prong collars or e-collars? No. My work uses reward-based training and focuses on helping dogs feel safe enough to learn and cope. I do not use aversive tools such as prong collars, choke chains, or electronic collars.
What if I’m not sure whether I need behaviour support or training? If your dog is struggling with fear, reactivity, or coping with everyday situations, behaviour support is usually the right place to start. If the issue is mainly training skills such as recall or loose lead walking, training sessions may be more appropriate. If you’re unsure, you can always send a message first.
Ready to help your dog feel calmer and more confident?
Start with a 90-minute behaviour consultation where we’ll explore what’s happening for your dog and create a clear, practical plan for moving forward.
Harmony Behaviour Support — Terms & Conditions Version: 2.1 Effective date: 25/03/2026 ________________________________________ 1. Service Overview Harmony Behaviour Support is an ongoing monthly subscription service providing structured behaviour guidance, case monitoring, and plan adjustments over time. This service is designed to support behaviour change between sessions and does not replace in-person training where practical or safety-related support is required. ________________________________________ 2. Initial Consultation Requirement Harmony Behaviour Support is only available following completion of an initial behaviour consultation. The initial consultation (£110) includes: •90-minute in-person session •Behaviour assessment •Harmony system setup •Initial plan creation The initial plan produced from this consultation is yours to keep and is included in the consultation fee. No subscription is required to receive or retain your initial plan. One initial consultation is provided per client account, regardless of the number of dogs registered to the account. ________________________________________ 3. Subscription & Payment The Harmony Behaviour Support subscription is priced at £40 per month. •Payment is taken automatically on a recurring monthly basis via Stripe •You will receive a reminder email 7 days before each payment is collected •Each payment receipt will be emailed to you on the date of billing •No partial refunds are provided for unused time within a billing period ________________________________________ 4. Credit System Booking a follow-up in-person session earns £10 credit towards your next subscription invoice. •Maximum credit per billing cycle: £40 (equivalent to 4 sessions) •Credit is applied automatically to your invoice before it is charged •Unused credit does not roll over between billing cycles •Credit is forfeited if a booked session is cancelled •Credits have no cash value and cannot be refunded under any circumstances, including on cancellation of your subscription ________________________________________ 5. Nature of the Service Harmony Behaviour Support provides: •Ongoing review of submitted case information •Behavioural guidance and plan adjustments where appropriate Harmony does not guarantee: •Immediate responses •Real-time communication •Weekly plan changes Case reviews are conducted within structured working periods. Plan updates are made when submitted tracking data supports a change — not on a fixed schedule. ________________________________________ 6. Client Responsibility The effectiveness of this service depends on the information you provide. Clients are responsible for: •Logging relevant observations about their dog’s behaviour via the app •Tracking key behaviours, routines, or changes where possible Where limited or no information is provided: •Plans will remain unchanged •Active case progression may pause This ensures any changes are made safely and based on real-life patterns. ________________________________________ 7. In-Person Sessions In-person sessions are not included in the subscription and must be booked separately at £65 per session. In-person sessions may be recommended where: •Hands-on coaching is required •Behaviour presents increased safety concerns •Implementation support is needed ________________________________________ 8. Booking, Rescheduling, and Cancellation of Appointments 8.1 Initial Consultation Cancellation If you need to cancel your initial consultation booking: •More than 24 hours before the appointment: A full refund of £110 will be issued automatically. •Within 24 hours of the appointment start time: A 50% cancellation fee applies. £55 will be retained and £55 will be refunded. This fee compensates for the reserved time which cannot be reallocated at short notice. 8.2 Follow-Up Session Cancellation If you cancel a booked follow-up session: •A full refund of £65 will be issued automatically. •Any £10 session credit applied to your account will be reversed. 8.3 Rescheduling You may reschedule any booking within 24 hours of the original booking being made at no charge, using the reschedule option in the app. After this window has passed, cancellation terms apply. Rescheduling does not affect any session credit already earned. The practitioner reserves the right to reschedule appointments where required. No cancellation fee applies to practitioner-initiated rescheduling. ________________________________________ 9. Pausing Your Subscription You may pause your subscription at any time from your account settings. While paused: •You retain full access to the app •You retain all plan updates you have already received •Your case will not be actively processed •New plan updates will not be delivered •Billing is paused for the duration You may resume at any time. Billing restarts from the date of resumption. Pausing is recommended if you need a break but intend to continue working with Harmony. ________________________________________ 10. Cancellation of Subscription You may cancel your subscription at any time from your account settings. Please read this carefully before cancelling: Cancellation is treated as the end of your working relationship with Harmony. Upon confirmed cancellation: •Your case will be closed •Your personal data will be removed from the system in accordance with our Privacy Policy •You will lose access to all plan updates and tracking history •Any unused session credits will be cleared and cannot be refunded •This process is irreversible Re-engaging with Harmony after cancellation requires creating a new account and completing a new initial consultation. If you simply need a break, we strongly recommend pausing your subscription instead of cancelling (see Section 9). No refund is provided for any time remaining in the current billing period at the point of cancellation. ________________________________________ 11. Multiple Dogs A single Harmony account may include more than one dog. Where a case involves multiple dogs from the same household, all dogs may be included within a single case. One initial consultation covers the household. Subscription billing applies per account, not per dog. ________________________________________ 12. Anonymised Data Retention Upon cancellation, your personal data is removed. However, anonymised clinical data — including structured intake responses, observation data, and plan content — is retained as part of Harmony’s long-term dataset. This data contains no personal identifiers and cannot be linked back to you individually. It is used for pattern analysis and service improvement over time. Financial transaction records are retained for 6 years in anonymised form to comply with HMRC requirements. Full details are set out in our Privacy Policy. ________________________________________ 13. Safety & Welfare Where safety concerns are identified, additional management strategies or in-person support may be recommended. Harmony provides guidance only and does not replace veterinary, medical, or emergency behavioural services where required. ________________________________________ 14. Service Limitations Harmony is a guidance and support service. Outcomes may vary depending on: •Consistency of implementation •Environmental factors •Individual dog differences No guarantees are made regarding specific behavioural outcomes. ________________________________________ 15. Changes to Service Service structure and pricing may be updated with reasonable notice. You will be notified of any changes before they take effect. ________________________________________ 16. Contact For any queries regarding your subscription or these terms, contact: trainers@dogsmarttrainingbehaviour.co.uk ________________________________________ By subscribing to Harmony Behaviour Support, you confirm that you have read and agreed to these terms.